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Terms of Use

1. General Information

These Terms of Use (“Terms”) govern the use of the website backpacker.rs (the “Website”), operated by TRAMONTANA IMC DOO, Milutina Milankovića 9ž, 11070 Novi Beograd, Serbia, company registration number 21735330, VAT ID 112420244 (“Company”, “we”, “us”).

By accessing or using the Website, you agree to be legally bound by these Terms, as well as our Privacy Policy and Cookie Policy. If you do not agree to these Terms, please refrain from using the Website.


2. Use of the Website

You may use this Website for personal, non-commercial purposes only. You agree to:

  • Use the Website in accordance with the law of the Republic of Serbia and general ethical principles
  • Not engage in any activity that may harm the Website, other users, or the Company
  • Provide accurate and truthful information when placing an order or registering

We reserve the right to restrict or terminate access if we detect misuse or unlawful behavior.


3. Ordering and Payment

All products listed on the Website are available for purchase in Serbia. Orders are subject to availability.

Prices are shown in Serbian dinars (RSD) and include VAT in accordance with applicable laws. We reserve the right to change product prices at any time without prior notice, but such changes will not apply to already confirmed orders.

Payment methods and delivery options are specified during the checkout process.


4. Shipping & Returns

We offer free delivery within Serbia. Delivery times are specified for each product and may vary depending on availability and location.

You have the right to return products within 30 days of receipt in accordance with the Law on Consumer Protection (“Zakon o zaštiti potrošača”).

To initiate a return, please contact us at:

📧 info@backpacker.rs

📞 +381 11 4220 630

Returned products must be unused and in original packaging.


5. Intellectual Property

All content on this Website, including images, logos, text, product descriptions, and design, is the intellectual property of TRAMONTANA IMC DOO or its partners, and is protected under copyright and trademark laws.

You may not copy, modify, distribute, or use this content without our written permission.


6. Data Protection

We process your personal data in accordance with the Law on Personal Data Protection (“Zakon o zaštiti podataka o ličnosti”) and General Data Protection Regulation (GDPR).

For more information, see our Privacy and Cookie Policy.

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing
  • Data portability
  • File a complaint with the Commissioner for Information of Public Importance and Personal Data Protection: www.poverenik.rs


7. Limitation of Liability

We strive to ensure accurate and up-to-date content, but we do not guarantee the completeness or accuracy of all information.

To the fullest extent permitted by law, we disclaim liability for any direct or indirect damages arising from the use of the Website or reliance on its content.


8. Changes to Terms

We may update these Terms at any time. Changes become effective upon publication. It is your responsibility to review these Terms periodically.


9. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of Serbia. Any disputes arising from the use of this Website shall be resolved by the competent courts in Belgrade, Serbia.


Contact Details:
TRAMONTANA IMC DOO
Milutina Milankovića 9ž
11070 Novi Beograd, Serbia
📧 info@backpacker.rs
📞 +381 11 4220 630
🕘 Monday–Friday, 09:00–17:00 (CET)