Terms of Use

1. General Information

These Terms of Use (“Terms”) govern the use of the website backpacker.rs (the “Website”), operated by TRAMONTANA IMC DOO, Milutina Milankovića 9ž, 11070 Novi Beograd, Serbia, company registration number 21735330, VAT ID 112420244 (“Company”, “we”, “us”).​

By accessing or using the Website, you agree to be legally bound by these Terms, as well as our Privacy Policy and Cookie Policy. If you do not agree to these Terms, please do not use the Website.

2. Use of the Website

You may use this website solely for personal, non-commercial purposes. You agree to:

• Use the website in accordance with the laws of the Republic of Serbia and generally accepted ethical principles
• Not engage in activities that may harm the website, other users, or the Company
• Provide accurate and truthful information when placing an order or registering

We reserve the right to restrict or terminate access in case of misuse or unlawful behavior.

3. Ordering and Payment

All products displayed on the website are available for purchase in Serbia. Orders are subject to availability.

Prices are shown in Serbian dinars (RSD) and include VAT in accordance with applicable laws. We reserve the right to change product prices at any time without prior notice, but such changes do not apply to orders that have already been confirmed.​

Payment methods and delivery options will be specified during the checkout process.

4. Shipping & Returns

We offer free delivery within Serbia. Delivery times are specified for each product and may vary depending on availability and location. You have the right to return products within 30 days of receipt, in accordance with the Law on Consumer Protection.
To initiate a return, please contact us at:  📧 info@backpacker.rs i 📞 +381 11 4220 630
Returned products must be unused and in original packaging.

5. Intellectual Property

All content on this Website, including images, logos, texts, product descriptions, and design, is the intellectual property of TRAMONTANA IMC DOO or its partners, and is protected by copyright and trademark laws.

Copying, modifying, distributing, or using this content without our prior written consent is not permitted.

6. Data Protection

We process your personal data in accordance with the Law on Personal Data Protection and the General Data Protection Regulation (GDPR). For more information, please see our Privacy and Cookie Policy.

You have the right to:

• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Transfer your data to another controller
• Lodge a complaint with the Commissioner for Information of Public Importance and Personal Data Protection: www.poverenik.rs

7. Limitation of Liability

We strive to provide accurate and up-to-date content, but we do not guarantee the completeness or accuracy of all information.
To the fullest extent permitted by law, we disclaim liability for any direct or indirect damages arising from the use of the Website or reliance on its content.

8. Changes to Terms of Use

We may update these Terms of Use at any time. Changes become effective immediately upon publication. It is your responsibility to review these Terms periodically.

9. Governing Law and Jurisdiction

These Terms of Use are governed by the laws of the Republic of Serbia. All disputes arising from the use of this website shall be resolved before the competent courts in Belgrade, Serbia.

Contact Details:
TRAMONTANA IMC DOO
Milutina Milankovića 9ž 
11070 New Belgrade, Serbia
📧 📧 info@backpacker.rs
📞 +381 11 4220 630
🕘 Monday–Friday, 09:00–17:00 (CET)